WSHS Tech Support Request Form

Please use this form to request Technical Support Staff from our building.   For more information on who will be responding to your technology issue, see descriptions below the form:

 

Staff Member Name: (First and Last, Please)

Email Address: (last.f@mail.wsd.wednet.edu)

Location - (Room # and/or Specific Location)

Specific Problem - Please provide a detailed description of the problem.

...OR...

School Building Performance Responsibilities for our TSS:

    1. Setup and configure new or reallocated computer hardware, printers and associated peripherals into areas of assigned responsibility at the building site.
    2. Install/reinstall and configure software according to WSD software standards.
    3. Operational checks for existing computers, printers and associated peripherals in accordance with WSD hardware standards.
    4. Maintain database of assigned computer systems, printers and peripherals serial numbers, assigned TCP/IP numbers, and location for inventory in assigned building/area.
    5. Provide technical assistance in the use and operation of installed hardware to building staff.
    6. Work collaboratively as a team with the building TRT, building technology committee, and other computer specialists.
    7. Perform related duties as required.

School Building Performance Responsibilities for our TRT:

  1. Provide leadership for technology planning at the building level by being an active member of the building technology committee.
  2. Provide leadership in the planning, development and implementation of appropriate grade level technology curriculum and integrating technology applications in the regular curriculum development process.
  3. Provide direction to the building Para Tech (Technical Para Educator) in identifying, troubleshooting and/or securing resources for the maintenance and repair of hardware and software.
  4. Assist in the process of organizing, developing and delivering appropriate staff training programs concerned with technology education.
  5. Develop a specialization in one area of technology use to expand the breadth of expertise within the district.
  6. Through Technology Articulation Team meetings and/or e-mail, maintain regular communication with the Assistant Superintendent of Learning and Teaching.
  7. Assist in the evaluation of software and hardware being considered for purchase.
  8. Participate in ongoing Professional Development related to Technology Resource Teacher duties.